For most of the hotels, the normal check-in is at 14:00 and the check-out is until 11:00. Attention! These hours may vary from one hotel to another.
Please check this information on the website or consult the www.aerlux.md representatives. When you arrive at the hotel after the indicated check-in above, your rooms are held until 18:00 (local time) of arrival. If you arrive at the hotel after this time, please indicate in the reservation (if it’s an observations field) or bring us aware of this possibility, stating the estimated arrival time. If the hotel is not notified of this, it has the right to resell the rooms.
Legend room:
1) Single room - Contains one single bed for one person;
2) Double - contains a double bed for 2 people;
3) Twin room - Contains two single beds;
4) Double / Twin Room for Single - contains a double bed for one person;
5) Triple room - Contains 3 beds for one person or one double bed for 2 persons and an extra bed for 1 person;
6) The quadruple room - containing either 2 double beds, each for 2 or 4 single beds for 1 person or 1 double bed for 2 persons and 2 extra beds for 1 person;
7) Twin / Double plus child - contains either two twin beds or a double bed plus one extra bed for child, depending on the age of the reservation. In some cases, depending on age, the child shares the same bed with parents. If you want explicit bed for the child, we suggest you make a search only for adults, considering the child as an adult.
Children up to 2 years are considered infants and so, to get a baby-cot for them, it is necessary the confirmation from the hotel. Please specify if you want baby cot in the observations field of reservation (if it exists) or email us immediately after completing your reservation.
The allocation of rooms to tourists is made on site by the hotel (unless that a certain room is reserved and paid in advance).
If it is not possible to honor the reservation (due to reasonable causes) www.aerlux.md is obliged to offer you accommodation in a different hotel of the same category or higher. In this case, the traveler must accept one of the alternatives. In case of special events (fairs, exhibitions, congresses, sports, religious or political holidays of the year, etc.) the reservations may have special terms and conditions (minimum number of nights, higher tariffs, policy cancellation or amendment of booking special terms of payment etc).
Payment of the bookings must be done under the terms and conditions stated at the time of booking. Failure to comply with will lead to cancellation.
Discount hotels from Aerlux.md
www.aerlux.md reserves the right to run, in parallel, several campaigns that offers hotel discounts, the discounts are not required to be applied to all hotels. Discounts are set according to the policy provider hotels and the discount policy of www.aerlux.md.
The calculation of offers consists of: rate received from the provider (price cut) can be discounted by up to 15%. Thus, clients who book accommodation from www.aerlux.md will enjoy discounts only at a limited number of hotels in our database (percentage of discount may be different for each hotel, depending on location, category, provider, etc.).
For customers who have purchased tickets and they want accommodation, too, they receive a discount of 15% for all the hotels from our offer, except for the hotels from other databases. Discounted rate is calculated as it follows: rate received from the provider (price cut) minus the 15% discount.
Terms of cancellation and change of reservation:
Depending on the cancellation policy of your booking, the cancellation can be made directly by the tourist using the link under the heading "Cancellation Policy and modification" from the confirmation e-mail of your reservation or the cancellation request must be made in writing to www.aerlux.md. The written request must be made by the holder of the reservation, from Monday to Friday between the 9 and 18 o’clock, via email, fax or post.
Cancellation policy applied to each reservation depends on the type of the service travel provider, of travel time or of other factors indicated by the Travel Supplier. Cancellation policy will be specified at the time of the booking, the booking details page, on the confirmation page and by the confirmation booking e-mail.
Please read carefully cancellation terms and conditions before confirming the booking. If you do not agree our cancellation policy you are not entitled to make any reservations.
